Terms of Service

Welcome to DD Collective! By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Information

1.1. Nature of Products:
All products are ordered photographic prints created from original photographs by DD Collective.

1.2. Eligibility:
You must be at least 18 years old or have parental consent to make a purchase on this site.

2. Orders

2.1. Order Processing:
Orders are processed once payment is received. Please ensure all order details are accurate before submitting.

2.2. Custom Requests:
Custom framing or size requests may be accommodated; please contact us for details and additional charges.

2.3. Pricing:
All prices are listed in AUD. Shipping fees are calculated separately.

3. Shipping & Delivery

3.1. Shipping Times:
Shipping times are estimates and may vary based on your location and the carrier. DD Collective is not responsible for delays caused by carriers. Delivery may take up to 2 weeks.

3.2. Risk of Loss:
Once an item is shipped, risk of loss passes to the buyer. Tracking numbers will be provided where applicable.

4. Returns & Refunds

All sales are final. Please refer to our Returns Policy for details on how we handle damaged items.

5. Intellectual Property

All images, text, and designs on this website are the intellectual property of DD Collective and may not be copied, reproduced, or distributed without explicit permission.

6. Liability Disclaimer

6.1. Product Variations:
Due to differences in screen calibrations, slight variations in colour or appearance may occur and are not considered defects.

6.2. No Guarantees:
DD Collective is not liable for any issues arising from misuse of products or services.

7. Privacy

We respect your privacy. Please refer to our Privacy Policy for details on how we handle your personal data.

8. Changes to Terms

DD Collective reserves the right to update these terms at any time. Changes will be posted on this page and will apply to orders placed after the changes take effect.

10. Contact Us

For any questions or concerns about these terms, please contact us at:
Email: hello@dd-collective.com.au